Home Portal is an ASA-endorsed course management tool that allows you to view your child’s progression, plus their Swimming and Diving Lesson information online. If you have more than one child in Swimming or Diving lessons then you can manage/view them all from one single login. With Home Portal you can:
Easily view your child's/children's progress
Receive automated emails when your child/children's are ready to move up to the next stage.
Easily move your child/children up to the next stage once completed.
View your payment details and cash payers will receive reminders when the next payment block is due.
How Do You Register?
You will receive an activation email once your child/children have been booked into a their first lesson.
If you do not receive this email, please contact reception on 01536 464643 and they will ask you to confirm your child's name, date of birth, post code and email address (without these or if incorrect the home portal will not allow you to register)
To add additional children to the account more then 1 child, ask for card ID number for further siblings.
Frequently Asked Questions
Not sure about something? The most common questions we are asked are found here. If you cannot find the answer you are looking for, please get in touch with us, we are here to help.
Make An Arrears Payment
Please note, this service is only available for Direct Debit Leisure Memberships and not for swimming and diving lessons. If you have missed a Direct Debit Leisure Membership payment simply:
Click the link below
Put the email address registered to your account in
Input your pin number given to you when you first joined
Click on 'basket' once logged in and your arrears payment should be outstanding and simply make payment online.
This is the easiest way to pay, if this is inconvenient or there is a problem, please use the contact form below or call us on 01536 400033 to make payment.
To make an arrears payment for swimming or diving lessons, please call 01536 464643.
freeze my membership
Thinking of taking a holiday, or need to work away for a short space of time? These are some of the reasons that members wish to freeze their membership. Here you will be able to freeze for Leisure Memberships and Aquatic Lessons (Swimming & Diving).
Cancel My Membership
Whilst we do not want anyone to leave, and we certainly do not want anyone to cancel because they are unhappy with our service, we do want to make this as seamless for you as possible. Click below if you would like us to process your membership cancellation.